Privacy Policy

This Privacy Policy explains how PaulieB & AliMac Pty Ltd ACN 673 150 966 trading as ShootCaddy (“we”, “us”, “our”) collects, uses and protects your personal information when you use the ShootCaddy platform (“Platform”), visit our website, or interact with us.

By using the Platform or our website, you agree to the terms of this Privacy Policy.

1. What information we collect

We may collect personal information that you provide to us directly, including:

- Name

- Email address

- Phone number

- Business information

- Billing and payment details

- Any other information you provide to us

We may also collect information automatically when you use the Platform or our website, including:

- IP address

- Browser type and device information

- Usage data (pages visited, features used, activity within the Platform)

- Log and performance data

We may also collect and process data that you input into the Platform (including contact details of your own clients or leads).

2. How we use your information

We use your information to:

- Provide access to and operate the Platform

- Process payments and manage subscriptions

- Deliver features, workflows, and services within ShootCaddy

- Communicate with you (including support and updates)

- Improve the Platform and user experience

- Comply with legal obligations

3. Data you store in the Platform

You may store personal data within the Platform (for example, details of your clients, leads, or contacts).

You acknowledge that:

- you are the data controller of that information

- you are responsible for complying with applicable privacy and data protection laws

- you must obtain any necessary consents from your own contacts

We act as a service provider (data processor) in relation to this data.

4. Payment processing

Payments are processed through third-party providers (such as Stripe).

We do not store full credit card details.

5. Third-party services

ShootCaddy is built on third-party infrastructure, including Go High Level and other integrated services. Your data may be processed or stored by these providers as part of delivering the Platform. We take reasonable steps to ensure that third-party providers handle data securely, but we do not control their systems.

6. Cookies and tracking

We use cookies and similar technologies to:

- improve functionality and performance

- analyse website usage

- support marketing and advertising

For more information, please refer to our Cookie Policy.

7. Marketing communications

We may send you emails relating to:

- your account or subscription

- updates, features, or support

- marketing and promotional content

You can unsubscribe from marketing communications at any time.

8. Data storage and security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

9. Data retention

We retain personal information only for as long as necessary to:

- provide the Platform

- comply with legal obligations

- resolve disputes

Upon termination of your subscription, your access to the Platform will cease and you are responsible for exporting your data.

We are not responsible for retaining your data after your subscription ends.

10. Overseas disclosure

As we use third-party service providers, your information may be stored or processed outside Australia.

By using the Platform, you consent to this disclosure.

11. Access and correction

You may request access to the personal information we hold about you and request corrections if required.

To do so, please contact us using the details below.

12. Third-party links

Our website or Platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

13. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

14. Contact

If you have any questions about this Privacy Policy or your personal information, please contact us at:

📧 [email protected]